Uniwallet App

Uniwallet App

Case Studies

Case Studies

My Role

UX UI Designer

Type

SaaS

Tools

Figma, UXtweak

Timeline

Dec-Feb 2026

•

Mobile

•

Product

•

System Design

Overview

Overview

Managing money isn’t the hard part
BUT understanding it is. 😨😥

Managing money isn’t the hard part BUT understanding it is. 😨😥

Managing money isn’t the hard part
BUT understanding it is. 😨😥

This project explores how a digital wallet can move beyond transactions and help users build real awareness of their financial behavior.

This project explores how a digital wallet can move beyond transactions and help users build real awareness of their financial behavior.

Why I decided to do this case stuides

Why I decided to do this case stuides

Most digital wallets make payments effortless, but they fail to show users where their money actually goes. Transactions happen instantly, yet spending remains invisible until it becomes a problem.

Most digital wallets make payments effortless, but they fail to show users where their money actually goes. Transactions happen instantly, yet spending remains invisible until it becomes a problem.

The Problem

The Problem

Users don’t struggle to make payments, BUT they struggle to understand their spending over time with multiple apps.

Users don’t struggle to make payments, BUT they struggle to understand their spending over time with multiple apps.

Users don’t struggle to make payments, BUT they struggle to understand their spending over time with multiple apps.

  • Small, frequent purchases go unnoticed that hard to track

  • Transaction lists provide data, but not meaning or prevention of wrong input

  • International transfers are often realized overcharge fees too late

  • Small, frequent purchases go unnoticed that hard to track

  • Transaction lists provide data, but not meaning or prevention of wrong input

  • International transfers are often realized overcharge fees too late

Key Insights

Key Insights

Users' lack of visibility and predictability. SO they need clarity and awareness. 🤔

Users' lack of visibility and predictability. SO they need clarity and awareness. 🤔

Users' lack of visibility and predictability. SO they need clarity and awareness. 🤔

Through user research and competitive analysis (Wise, PayPal, and Cash App), several patterns emerged:

  • Users don’t review every transaction; they only look for the total amount

  • Users rely on multiple accounts and payment methods, making it difficult to track total spending

  • Awareness comes too late, after the international transfer is already deducted

  • Unclear fees and exchange rates create uncertainty, reducing trust and confidence

Through user research and competitive analysis (Wise, PayPal, and Cash App), several patterns emerged:

  • Users don’t review every transaction; they only look for the total amount

  • Users rely on multiple accounts and payment methods, making it difficult to track total spending

  • Awareness comes too late, after the international transfer is already deducted

  • Unclear fees and exchange rates create uncertainty, reducing trust and confidence

Through user research and competitive analysis (Wise, PayPal, and Cash App), several patterns emerged:

  • Users don’t review every transaction; they only look for the total amount

  • Users rely on multiple accounts and payment methods, making it difficult to track total spending

  • Awareness comes too late, after the international transfer is already deducted

  • Unclear fees and exchange rates create uncertainty, reducing trust and confidence

Design Approach

Design Approach

The goal was not to add more features but to shift how information is presented.

“How can we help users understand their spending instantly?” 🧐


The goal was not to add more features but to shift how information is presented.

“How can we help users understand their spending instantly?” 🧐


Design Process

Design Process

Persona

Persona

Jenny Kim

Age: 25

Boston, USA

International student from Colombia studying Business Administration.

International student from Colombia studying Business Administration.

She uses multiple bank accounts and apps to manage tuition, rent, and daily expenses in both USD and COP.
She uses multiple bank accounts and apps to manage tuition, rent, and daily expenses in both USD and COP.

Needs transparent fees, low-cost transfers, and a simple way to track spending while studying abroad.

Marco Alverez

Age: 32

Traveling

Freelance content creator and remote worker

He pays for accommodations, food, and services in different currencies while managing income from international clients.
He pays for accommodations, food, and services in different currencies while managing income from international clients.

Needs fast, secure transfers, real-time exchange rates, and easy card control to manage spending while on the move.

User Flow

User Flow

Wireframe

Wireframe

Card Sorting

Card Sorting

  • From card sorting with 6 participants living abroad by using the UXtweak platform, I shared the study with friends who frequently live abroad and regularly transfer money internationally.

  • From card sorting with 6 participants living abroad by using the UXtweak platform, I shared the study with friends who frequently live abroad and regularly transfer money internationally.

  • From card sorting with 6 participants living abroad by using the UXtweak platform, I shared the study with friends who frequently live abroad and regularly transfer money internationally.

Sitemap

Sitemap

  • Their input helped reveal how users naturally group financial features and label categories, which directly informed the sitemap and navigation structure of the app.

  • Their input helped reveal how users naturally group financial features and label categories, which directly informed the sitemap and navigation structure of the app.

  • Their input helped reveal how users naturally group financial features and label categories, which directly informed the sitemap and navigation structure of the app.

Early Design

Early Design

Mid-fidelity prototypes for usability testing.

Mid-fidelity prototypes for usability testing.

Usability Testing

Usability Testing

image
image

Scenarios

Scenarios

  • Use quick transfer from homepage
  • Check remaining budget
  • Manage card (freeze/unfreeze, limits)
  • Complete international transfer
  • Use quick transfer from homepage
  • Check remaining budget
  • Manage card (freeze/unfreeze, limits)
  • Complete international transfer
  • Use quick transfer from homepage
  • Check remaining budget
  • Manage card (freeze/unfreeze, limits)
  • Complete international transfer

Findings

  • Decision friction from overlapping actions
    3/4 users confused by “Send” vs “Transfer”
  • Low visibility reduces spending awareness
    Users want clear remaining budget during use
  • Unclear input flow reduces confidence
    Users need editable inputs and a review step before sending
  • Decision friction from overlapping actions
    3/4 users confused by “Send” vs “Transfer”
  • Low visibility reduces spending awareness
    Users want clear remaining budget during use
  • Unclear input flow reduces confidence
    Users need editable inputs and a review step before sending

Selected a real scenario and participants

Findings

  • Decision friction from overlapping actions
    3/4 users confused by “Send” vs “Transfer”
  • Low visibility reduces spending awareness
    Users want clear remaining budget during use
  • Unclear input flow reduces confidence
    Users need editable inputs and a review step before sending

Selected a real scenario and participants

Iteration Design

Iteration Design

Why I made this decision

Iteration Screens & Prototypes

Iteration Screens & Prototypes

Mid-fidelity prototypes for usability testing.

What I Learned

This project reinforced the importance of grounding design decisions in real user behavior rather than assumptions. Conducting card sorting and usability testing early helped uncover navigation confusion and feature overload that would have been difficult to identify otherwise. I learned that clarity and transparency, especially around budgets, fees, and transfers, are critical to building trust in financial products.

What I Learned

This project reinforced the importance of grounding design decisions in real user behavior rather than assumptions. Conducting card sorting and usability testing early helped uncover navigation confusion and feature overload that would have been difficult to identify otherwise. I learned that clarity and transparency, especially around budgets, fees, and transfers, are critical to building trust in financial products.

THANK YOU!

Thanks for taking the time to explore this project.

I’m always open to feedback and would love to hear your thoughts.

“If you’re interested, feel free to dive into the next project.” 😍🤩


Next Project

THANK YOU!

Thanks for taking the time to explore this project.

I’m always open to feedback and would love to hear your thoughts.

“If you’re interested, feel free to dive into the next project.” 😍🤩


Next Project

Thank You for
visiting my site.

LJ REAKSMEY

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Have any Question? Feel free to reach out on LinkedIn or Email me: yimpanhchakporreaksmey@gmail.com

Copyrights © 2026 Yim All Rights Reserved

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Thank You for
visiting my site.

LJ REAKSMEY

Socials

Have any Question? Feel free to reach out on LinkedIn or Email me: yimpanhchakporreaksmey@gmail.com

Copyrights © 2026 Yim All Rights Reserved

Back To Top

Thank You for
visiting my site.

LJ REAKSMEY

Socials

Have any Question? Feel free to reach out on LinkedIn or Email me: yimpanhchakporreaksmey@gmail.com

Copyrights © 2026 Yim All Rights Reserved

Back To Top